How To ArticlesLearn how to manage your S-Series Phone System


We have found a trend of customers migrating to the Yeastar phone system from 3CX because of cost and stability. The feature set between Yeastar and 3CX are very similar which makes the transition managable and provides end-customers with a reliable and cost effective phone system for the future.

Migrating a 3CX phone system to a Yeastar S-Series PBX

The deskphone and other equipment supported by Yeastar is much broader than with 3CX and you'll find that if the equipment works with 3CX, it can be provisioned with Yeastar.

We intend to create a migration guide here to help move end-users to the Yeastar phone system. This guide is not complete. If you require assistance migrating your system to a Yeastar S-Series PBX, we do offer professional service to help. Alternatively, you can return to this site for future YouTube videos and other documentation that we expect to be created.

Steps to Migrate 3CX to the Yeastar S-Series

  1. Update extension formats in the S-Series to match extension formats used in 3CX for endpoints, ring groups, IVR, etc

  2. Export Extensions from 3CX to a text file, modify and upload into the S-Series

  3. Download Digital Receptionist greeting files from 3CX and upload them into the S-Series as IVRs

  4. Manually re-create Ring Groups in Yeastar based on 3CX ring groups

  5. Manually evaluate 3CX Queues and migrate to the S-Series

  6. Order and Create a test trunk in Yeastar and create and test inbound and outbound routes

  7. Factory reset desk phones and re-autoprovision under the Yeastar S-Series

  8. Turn off existing legacy phone lines and SIP lines in 3CX and configure and test on the S-Series

  9. Turn off and decommission 3CX

  10. Send out Welcome emails from the S-Series to all extension users, do final tests and go have a beer.

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