How To ArticlesLearn how to manage your S-Series Phone System

 

Music on hold (MOH) is the music heard by callers who have been placed on hold. Users can configure Music on Hold Folder and upload music files to the system. The "default" Music on Hold Playlist includes 3 music files for users to use.

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How To Change the Music on Hold

Music on Hold

Music played to callers while they are putting on hold. You can upload any .wav or .gsm file with music to Yeastar IPPBX and set the on-hold music for your business.

At some point, phone calls are put on hold, like the interval while you transfer a call to another phone number, the waiting time when people participate in a conference call, or whenever you put a caller on hold. Customize your music on hold can enhance your brand and improve the customer's impression of the company.

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