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This certification includes:

  • One full date of classroom training (including practical labs)
  • Yeastar online exam voucher
  • Official Yeastar merchandising
  • Yeastar S20 PBX (with course kit)
  • Yealink T27G with Power Supply (with course kit)
  • Lunch and coffee break
  • Diploma certificate (valid for 3 years)
  • Prepaid 3 month SIP trunk with 2 channels (with course kit)

Who is the training for?

  • Telephone system administrators.
  • Telephony solution integrators.
  • Beginners in VoIP technology.
  • Network and Telecommunications students.

Course Prerequisites

  • Basic knowledge of TCP / IP networks
  • Basic knowledge of traditional telephony and VoIP
  • Laptop with Ethernet network port.
  • Software: Web browser, Putty, Softphone, TFTP server, Audacity audio editor, Wireshark

Required Classroom Materials

  • Laptop
  • 1 patch cord
  • Course Kit (listed below)

The following concepts will be covered in this class:

  • What is VoIP?
  • About Yeastar S-Series PBX
  • Basic configuration
  • Basic Management
  • Basic maintenance

The Yeastar Certified Technician YSCT course is a full one day course that reviews the concepts required to install and configure the Yeastar S-Series phone system.

Course Kit includes:

  • Yeastar S20 PBX
  • Yealink T27G Phone
  • Yealink T27G Power Supply
  • HELIATel SIP Trunk - 90 Day Two Channel Trial with Canadian DID
Buy the Course Kit

Course Schedule

8AM - Continental Breakfast

8:30 Housekeeping Topics

  • Course team introductions
  • Washroom locations
  • Around the room introductions (What each person expects about the course)

8:40 Yeastar Overview

  • About S-PBX
  • 2.1 S-Series PBX Line Introduction
  • 2.2 Modules Introduction
  • 2.3 Hardware Installation
  • Part 3 Basic Configuration
  • 3.1 HTTPS
  • 3.2 Password and Account
  • 3.3 Network Settings
  • 3.4 Update System Prompt
  • 3.5 Date and Time
  • 3.6 Set Extensions

9:15AM  LAB 1 Initial Configuration of a Yeastar S20  

(Note:  All labs will be conducted in groups of 2 -3 people)

9:45AM Inbound Calling

  • 3.11 Inbound Call
  • 3.8 Time Condition
  • 3.12 IVR
  • 4.1 Ring Group
  • 3.7 Trunk Connection
  •     3.7.1 Physical Trunks
  •     3.7.2 VoIP Trunks
  • 4.9 Voice Prompts
  •     4.9.1 Music on Hold
  •     4.9.2 Customize Prompt
  •     4.9.3 Record A Prompt
  •     4.10 User Permission

10AM  LAB 2 Inbound Calling  & BREAK

10:30AM  Outbound Calling

  • 3.9 Outbound Calling
  • 3.10 Dial Pattern

10:45AM  Lab 3:  Outbound Calling

11:00:  Part 4 Basic Management of S-PBX

  • 4.2 Call Parking - When to use it and how to configure it.

Lab 4:  Configuring Call Parking

12 - Lunch break - Lunch Provided.

  • 1pm - Soft phones - Linkus (or XLite?)
  • 4.3 Paging Group
  • 4.5 Speed Dial
  • 4.6 Call Back
  • 4.4 Monitor Mode

1:15pm  LAB - Setting Up Paging Group, speed dial, Callback and Monitor mode

1:40PM  Theory:  4.7 Send and Receive FAX

  • Theory:  4.8 SMS to Email and Email to SMS

Part 5 Basic Maintenance

  • 5.1 External Storage - Which storage is available on what model
  • 5.2 Backup and Restore
  • 5.3 Firmware Upgrade
  •     5.3.1 HTTP Mode
  •     5.3.2 TFTP Mode

2:15PM  Lab:  Backup - Factory Reset - Restore - Firmware Upgrade

2:30:  Demo of Yeastar Remote Access Tools

  • 5.4 Log on S-PBX FTP  - Using Filezilla
  • 5.5 Ethernet Capture Tool - Basic Introduction to Wireshark
  • 2:30PM  Optional Lab & BREAK - Install Filezilla and Wireshark and look at call flow and listen to a call.
  • 5.6 DAHDI Monitor Tool
  • 5.7 Features Code

3:00PM  Optional Lab  - Configuring Feature codes on the phone

3:30PM  Overview of Yeastar Intermediate Certs and Review for Exam

4 PM  Certification Exam

5PM  Course Evaluation & End

Learn More

To learn how to register or for upcoming scheduled classes, email support@helia.ca or phone (403) 668-7895