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This certification includes:

• One full date of classroom training (including practical labs)
• Yeastar online exam voucher
• Official Yeastar merchandising
• Yeastar S20 PBX (with course kit)
• Yealink T27G with Power Supply (with course kit)
• Lunch and coffee break
• Diploma certificate (valid for 3 years)
• Prepaid 3 month SIP trunk with 2 channels (with course kit)

Who is the training for?

• Telephone system administrators.
• Telephony solution integrators.
• Beginners in VoIP technology.
• Network and Telecommunications students.

Course Prerequisites

• Basic knowledge of TCP / IP networks
• Basic knowledge of traditional telephony and VoIP
• Laptop with Ethernet network port.
• Software: Web browser, Putty, Softphone, TFTP server, Audacity audio editor, Wireshark

Required Classroom Materials

• Laptop
• 1 patch cord
• Course Kit (listed below)

The following concepts will be covered in this class:

• What is VoIP?
• About Yeastar S-Series PBX
• Basic configuration
• Basic Management
• Basic maintenance

The Yeastar Certified Technician YSCT course is a full one day course that reviews the concepts required to install and configure the Yeastar S-Series phone system.

Course Kit includes:

• Yeastar S20 PBX
• Yealink T27G Phone
• Yealink T27G Power Supply
• HELIATel SIP Trunk - 90 Day Two Channel Trial with Canadian DID

Buy the Course Kit

Course Schedule

8AM - Continental Breakfast

8:30 Housekeeping Topics

• Course team introductions
• Washroom locations
• Around the room introductions (What each person expects about the course)

8:40 Yeastar Overview

• About S-PBX
• 2.1 S-Series PBX Line Introduction
• 2.2 Modules Introduction
• 2.3 Hardware Installation
• Part 3 Basic Configuration
• 3.1 HTTPS
• 3.2 Password and Account
• 3.3 Network Settings
• 3.4 Update System Prompt
• 3.5 Date and Time
• 3.6 Set Extensions

9:15AM  LAB 1 Initial Configuration of a Yeastar S20  

(Note:  All labs will be conducted in groups of 2 -3 people)

9:45AM Inbound Calling

• 3.11 Inbound Call
• 3.8 Time Condition
• 3.12 IVR
• 4.1 Ring Group
• 3.7 Trunk Connection
•     3.7.1 Physical Trunks
•     3.7.2 VoIP Trunks
• 4.9 Voice Prompts
•     4.9.1 Music on Hold
•     4.9.2 Customize Prompt
•     4.9.3 Record A Prompt
•     4.10 User Permission

10AM  LAB 2 Inbound Calling  & BREAK

10:30AM  Outbound Calling

• 3.9 Outbound Calling
• 3.10 Dial Pattern

10:45AM  Lab 3:  Outbound Calling

11:00:  Part 4 Basic Management of S-PBX

• 4.2 Call Parking - When to use it and how to configure it.

Lab 4:  Configuring Call Parking

12 - Lunch break - Lunch Provided.

• 1pm - Soft phones - Linkus (or XLite?)
• 4.3 Paging Group
• 4.5 Speed Dial
• 4.6 Call Back
• 4.4 Monitor Mode

1:15pm  LAB - Setting Up Paging Group, speed dial, Callback and Monitor mode

1:40PM  Theory:  4.7 Send and Receive FAX

• Theory:  4.8 SMS to Email and Email to SMS

Part 5 Basic Maintenance

• 5.1 External Storage - Which storage is available on what model
• 5.2 Backup and Restore
• 5.3 Firmware Upgrade
•     5.3.1 HTTP Mode
•     5.3.2 TFTP Mode

2:15PM  Lab:  Backup - Factory Reset - Restore - Firmware Upgrade

2:30:  Demo of Yeastar Remote Access Tools

• 5.4 Log on S-PBX FTP  - Using Filezilla
• 5.5 Ethernet Capture Tool - Basic Introduction to Wireshark
• 2:30PM  Optional Lab & BREAK - Install Filezilla and Wireshark and look at call flow and listen to a call.
• 5.6 DAHDI Monitor Tool
• 5.7 Features Code

3:00PM  Optional Lab  - Configuring Feature codes on the phone

3:30PM  Overview of Yeastar Intermediate Certs and Review for Exam

4 PM  Certification Exam

5PM  Course Evaluation & End

Learn More

To learn how to register or for upcoming scheduled classes, email support@helia.ca or phone (403) 668-7895