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This certification includes:
- One full date of classroom training (including practical labs)
- Yeastar online exam voucher
- Official Yeastar merchandising
- Yeastar S20 PBX (with course kit)
-
Yealink T27G with Power Supply (with course kit)
- Lunch and coffee break
- Diploma certificate (valid for 3 years)
- Prepaid 3 month SIP trunk with 2 channels (with course kit)
Who is the training for?
- Telephone system administrators.
- Telephony solution integrators.
- Beginners in VoIP technology.
- Network and Telecommunications students.
Course Prerequisites
- Basic knowledge of TCP / IP networks
- Basic knowledge of traditional telephony and VoIP
- Laptop with Ethernet network port.
- Software: Web browser, Putty, Softphone, TFTP server, Audacity audio editor, Wireshark
Required Classroom Materials
- Laptop
-
1 patch cord
- Course Kit (listed below)
The following concepts will be covered in this class:
- What is VoIP?
- About Yeastar S-Series PBX
- Basic configuration
- Basic Management
- Basic maintenance
The Yeastar Certified Technician YSCT course is a full one day course that reviews the concepts required to install and configure the Yeastar S-Series phone system.
Course Kit includes:
- Yeastar S20 PBX
- Yealink T27G Phone
- Yealink T27G Power Supply
- HELIATel SIP Trunk - 90 Day Two Channel Trial with Canadian DID
Buy the Course Kit
Course Schedule
8AM - Continental Breakfast
8:30 Housekeeping Topics
- Course team introductions
-
Washroom locations
- Around the room introductions (What each person expects about the course)
8:40 Yeastar Overview
- About S-PBX
- 2.1 S-Series PBX Line Introduction
- 2.2 Modules Introduction
- 2.3 Hardware Installation
- Part 3 Basic Configuration
- 3.1 HTTPS
- 3.2 Password and Account
- 3.3 Network Settings
- 3.4 Update System Prompt
- 3.5 Date and Time
- 3.6 Set Extensions
9:15AM LAB 1 Initial Configuration of a Yeastar S20
(Note: All labs will be conducted in groups of 2 -3 people)
9:45AM Inbound Calling
- 3.11 Inbound Call
- 3.8 Time Condition
- 3.12 IVR
- 4.1 Ring Group
- 3.7 Trunk Connection
- 3.7.1 Physical Trunks
- 3.7.2 VoIP Trunks
- 4.9 Voice Prompts
- 4.9.1 Music on Hold
- 4.9.2 Customize Prompt
- 4.9.3 Record A Prompt
- 4.10 User Permission
10AM LAB 2 Inbound Calling & BREAK
10:30AM Outbound Calling
- 3.9 Outbound Calling
- 3.10 Dial Pattern
10:45AM Lab 3: Outbound Calling
11:00: Part 4 Basic Management of S-PBX
- 4.2 Call Parking - When to use it and how to configure it.
Lab 4: Configuring Call Parking
12 - Lunch break - Lunch Provided.
- 1pm - Soft phones - Linkus (or XLite?)
- 4.3 Paging Group
- 4.5 Speed Dial
- 4.6 Call Back
- 4.4 Monitor Mode
1:15pm LAB - Setting Up Paging Group, speed dial, Callback and Monitor mode
1:40PM Theory: 4.7 Send and Receive FAX
- Theory: 4.8 SMS to Email and Email to SMS
Part 5 Basic Maintenance
- 5.1 External Storage - Which storage is available on what model
- 5.2 Backup and Restore
- 5.3 Firmware Upgrade
- 5.3.1 HTTP Mode
- 5.3.2 TFTP Mode
2:15PM Lab: Backup - Factory Reset - Restore - Firmware Upgrade
2:30: Demo of Yeastar Remote Access Tools
- 5.4 Log on S-PBX FTP - Using Filezilla
- 5.5 Ethernet Capture Tool - Basic Introduction to Wireshark
- 2:30PM Optional Lab & BREAK - Install Filezilla and Wireshark and look at call flow and listen to a call.
- 5.6 DAHDI Monitor Tool
- 5.7 Features Code
3:00PM Optional Lab - Configuring Feature codes on the phone
3:30PM Overview of Yeastar Intermediate Certs and Review for Exam
4 PM Certification Exam
5PM Course Evaluation & End
Learn More
To learn how to register or for upcoming scheduled classes, email support@helia.ca or phone (403) 668-7895