The Yeastar phone system comes with one of the best warranties in the industry. Its reliable, affordable, and has the features needed to run a successful and efficient medical practice.
Reliable and Easy to Use
The phones have large screens and multi-lines so front-desk staff can handle the large call volume of Monday morning and throughout the week. The buttons are obvious and advanced features are easy to configure from a web based interface.
Low Per Extension Monthly Cost
Phone extensions are a fraction of the cost of hosted phone systems because you own your system. Your monthly line cost is often 1/3 of the cost of renting the lines and equipment with a hosted phone system.
Advanced Features for Medical Offices
Direct inbound dial allows each practitioner to have their own number and be answered by the same front desk. Advanced call reports allow individual reporting on each practitioner's phone number. Call groups and call queues allow branded music or patient messages to be played while your patient waits.
Support Multiple Practices in one Office
The easy to use call routing allows for as much segmentation of calls as you need on a per practice basis. Its fully configurable and allows you to have individual greetings for each practice that will route calls to dedicated front desk staff and even allow overflow calls to optionally route to other teams at the practice.
Comprehensive Call Reports
Keep on track of your call usage with call reports. You can see when the highest call volume is and who is taking the most calls. Call reports can be run on a per practice basis or by individual phone and are all easy to use.
Professionally Recorded Greetings
Greetings for holidays, hold messages or just after hours can be easily recorded by staff or they can be professionally recorded. We have a wide range of voice actors to choose from and for every need.
Support Standard Lines or VoIP
Most practices are switching to Digital VoIP lines because of their cost savings and flexibility however standard phone lines from Telus, Shaw, Bell or Sasktel are also support and work well. If you choose to use standard legacy phone lines, you can transition to VoIP at any point in the future when you're comfortable with the technology.
Call our Specialist. He can be reached at:Dar ZuchBusiness IT SpecialistHelia Technologies