Yeastar Certified Technician

Basic: YSCT

Yeastar Certified Technician

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Yeastar Certified Routing Specialist

Intermediate: YSCRS

Yeastar Certified Routing Specialist

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Yeastar Certified Security Specialist

Intermediate: YSCSS

Yeastar Certified Security Specialist

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Yeastar Certified Integration Specialist

Intermediate: YSCIS

Yeastar Certified Integration Specialist

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Yeastar Certified Expert

Advanced: YSCE

Yeastar Certified Expert

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This certification course is intended for specialists who need more in-depth knowledge of troubleshooting tools, techniques and customization, which is based on the previous 2 levels of certification courses. In this course, you will gain necessary industrial background information about telephony interfaces, protocols, and etc., and learn how to do trouble shooting and tackle complicated issues.

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Part 1 Background Knowledge

  • Command Line Interface
  • Analog telephony
  • BRI/PRI Telephony
  • Mobile Telephony
  • SIP
  • SDP
  • RTP/SRTP Protocol
  • DTMF
  • SMS/SSMTP Debug

Part 2 Trouble shooting

  • Hardware Faults
  • Web GUI Faults
  • Extensions Issues
  • SIP Trunk Issues
  • PSTN Trunk Issues
  • ISDN Trunk Issues
  • GSM/3G Trunk Issues
  • SMS/USSD Issues
  • Voicemail Issues
  • Others

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To learn how to register or for upcoming scheduled classes, email support@helia.ca or phone (403) 668-7895

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