Yeastar P-Series
Yeastar P-Series plans, add-ons and what renews
A P-Series appliance is a one-time purchase that includes the Standard plan. Everything that makes it more than a phone system is a subscription: the Enterprise or Ultimate plan, the hotel module, remote management, and the metered AI features on the cloud and software editions. We put every renewing line on the quote by name, because the question “what do we pay next year” deserves an answer before the sale, not after.
The plans
| Plan | Editions | One-time or renewing | What it adds |
|---|---|---|---|
| Standard | Appliance only | One-time, with the unit | Extensions, trunks, IVR, queues, ring groups, voicemail, call recording, Linkus clients, paging and intercom, scheduled announcements, emergency notification, baseline security |
| Enterprise | Appliance, Software, Cloud | Annual subscription | Inbound call centre (skills-based routing, callback, wallboard, SLA monitoring, reports), CRM integrations, Microsoft Teams integration, remote archiving, advanced reporting; on Software and Cloud the hotel module is included here |
| Ultimate | Appliance, Software, Cloud | Annual subscription | Everything in Enterprise plus the top tier of video, operator panel and analytics; required for remote archiving on Yeastar-hosted cloud |
Add-ons
| Add-on | Editions | How it is sold | When it is needed |
|---|---|---|---|
| Hotel management module | Appliance (P550, P560, P570) | Subscription add-on; 30-day trial | Any hotel. Included in Enterprise and above on Software and Cloud |
| Remote management | Appliance and Software | Subscription per unit (Remote Management or Remote Management Premium) | Every site under a North Star support agreement. It is what gives us monitoring, alarms, remote access without a VPN, and scheduled off-site backups |
| Outbound call centre | Software only | Add-on | Rare in our buildings |
| Hot standby / disaster recovery | Appliance and Software | A second unit or server, each licensed | Where a failure is an incident |
| AI receptionist | Cloud and Software only | Metered per call-handling minute | Not available on the appliance |
| Call transcription and summaries, voicemail transcription | Cloud and Software only | Metered per transcription minute | Not available on the appliance |
| DSP modules (capacity) | P560, P570 | Hardware | Growth past the base user count |
What that means for the buildings on this site
- A hotel on a P560 carries: the unit with Standard, the hotel module (renewing), remote management (renewing), and Enterprise if the front desk wants the call-centre or Teams features. Trunks and remote management are included in our support agreements rather than invoiced separately.
- A school on a P560 usually carries Standard and remote management. Enterprise is added for Teams integration if staff want it.
- A town on a P560 or the Software Edition carries Enterprise for Teams and reporting, remote management, and hot standby where council asks for continuity.
- A care home carries Standard, remote management and a second unit for hot standby.
What renews, in plain terms
| Line | Renews? |
|---|---|
| The appliance and its Standard plan | No |
| Enterprise or Ultimate | Yes, annually |
| Hotel module | Yes |
| Remote management | Yes |
| SIP trunks | Yes, monthly, with us or your carrier |
| Support agreement | Yes, 12 or 36 months |
| AI features | Metered, Cloud and Software only |
We do not publish prices for systems, because every quote depends on the room count, the analog count and the site. The quote lists each of these lines with its term.
Frequently asked questions
Can we run a hotel on the Standard plan?
Not with PMS integration. The hotel module is an add-on on the appliance regardless of plan.
Is remote management optional?
Technically, yes. Under our support agreements, no, because the response times and the backups we commit to depend on it. We say so in the agreement.
Does the Standard plan expire?
No. It is tied to the unit.
Can we move between plans?
Yes, up or down at renewal. Features tied to the plan stop when it lapses; the phone system keeps running on Standard.
Plan and add-on structure from Yeastar’s P-Series product page and remote-management page, checked 4 November 2026. Yeastar changes plan contents from time to time; the quote governs.
Start with a Telephony Health Check
A fixed-fee review of what you have, what 911 does, whether the life-safety circuits work, and where the money leaks. $1,500 for a single site, $2,500 for a campus, plus GST, with a written report either way.
or call (403) 698-0700